The corporate policy research documented the most common obstacles the survivors of technology-related VAW have to deal with under current remedies operated by companies,
such as their terms of service and reporting system.


A checklist for addressing violence against women

  • Do you have a publicly available statement that stipulates the companie's policy with respect to violence against women?
  • Do you engaged in meaningful consultation with women, either by soliciting the input of users or by engaging women’s rights groups and activists, to understand the potential adverse impacts of your services on women’s rights?
  • Is responsibility for addressing issues of violence against women assigned to the appropriate level and function within your company?
  • Do internal decision-making processes enable effective responses to issues of violence against women?
  • Do you track how effective your responses to issues of violence against women are, either by tracking indicators or seeking feedback from affected stakeholders?
  • Do you publicly communicate both the occurrence of, and your response to, issues of violence against women?
  • Is there a reporting system place for women who are adversely affected by violence against women?
  • Do you consult stakeholder groups on the design and performance of your reporting system?
  • Does your reporting system meet the following criteria?
    • Legitimacy: the mechanism is viewed as trustworthy, and is it accountable to those who use it
    • Accessibility: the mechanism is easily located, used and understood
    • Predictability: there is a clear and open procedure with indicative time frames, clarity of process and means of monitoring implementation.
    • Equitable: it provides sufficient information and advice to enable individuals to engage with the mechanism on a fair and informed basis.
    • Transparent: individuals are kept informed about the progress of their matter.
    • Rights-compatible: the outcomes and remedies accord with internationally recognised human rights
    • Source of continuous learning: allows you to draw on experiences to identify improvements for the mechanism and to prevent future grievances.

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About the corporate policies research

The research assessed existing company policies to shed light on best practices and possible solutions to women’s demands for corporate accountability.

Here, in-depth case studies on survivors’ experiences, their attempts to access justice, reviews of corporate policies, and interviews with public policy representatives have been evaluated with reference to
a) national telephony companies,
b) social media and networking platforms, and
c) pornography websites.

A total of 24 case studies were documented across the seven countries, and the policies of 22 companies were reviewed.